Deliver WOW Experience
At Lean Apps, whatever you do - you deliver a WOW in experience.
What is experience really? Experience is anything that delivers an emotional impact on the receiver.
You must WOW (go above and beyond what's expected) in every interaction with co-workers, vendors, partners and customers – with everyone. We are not an average company; our service is not average, and we don’t want our people to be average. We expect every employee to deliver WoW.
We believe that openness and honesty make for the best relationships because that leads to trust and faith.
It's important to always act with integrity in your relationships, to be compassionate, friendly, loyal, and to make sure that you do the right thing and treat your relationships well. The hardest thing to do is to build trust, but if the trust exists, you can accomplish so much more.
Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it's not what you say or what you do, but how you make people feel that matters the most. In order for someone to feel good about a relationship, he/she must know that the other person truly cares about them, both personally and professionally.
Be Accountable & Responsible
We believe accountability and responsibility is a key ingredient to deliver WoW experience. And to be accountable takes serious effort on each individual. We don't take "no" or "that'll never work" for an answer. We get shit done.
You regularly stick to the things you commit - making sure your work is of top quality. You make an effort to understand the problem and product you are working on and empathize with the customer needs.
If things go wrong, you don’t make excuses, you own your mistake, retrospect it, learn from it and make sure it is never repeated.
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